Month: October 2009

Dear Valued FedEx® Compatible Solutions Program Provider: Please be advised of the following temporary service interruptions. Production environment update: Due to routine system maintenance to the FedEx production environment, there will be a temporary service interruption on Saturday, Oct. 31 from 9 p.m. to 11 p.m. CDT. Customers using FedEx Web Services, FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions will be unable to process transactions within the production environment. Thank you. The FedEx Compatible Solutions Program Team

This notification is to inform you of the following issue with Pacific Time Zone reports. (Sent Oct 17, 8:56 AM PDT by MC) EVENT DETAILS ——————– Service: Live Site During the time listed below you may have or currently are experiencing the following: Pacific Time Zone reports for 2009-10-16 not available for download at the scheduled delivery time. Affected Product(s): – SFTP Reporting Server : reports.paypal.com – Business Overview : https://business.paypal.com Start Time: Oct 17, 9:00 AM PDT (Oct 17, … Continue reading “Paypal Technical service Notice”

This notification is to inform you that the issue affecting logins on the SFTP servers has been resolved as of Oct 14, 11:57 AM PDT (Oct 14, 7:57 PM BST). (Sent Oct 14, 12:00 PM PDT by BR) EVENT DETAILS ——————– Service: Live Site During the time listed below you may have experienced the following: Unable to log into reporting or batch SFTP servers. Affected Product(s): – SFTP Reporting Server : reports.paypal.com – SFTP Batch Server : batch.paypal.com Start Time: … Continue reading “Notice From PayPal Merchant Services”

This notification is to inform you of the following issue with Instant Payment Notifications (IPNs). (Sent Oct 14, 7:14 AM PDT by KD) EVENT DETAILS ——————– Service: Live Site During the time listed below you may have or currently are experiencing the following: Merchants may be experiencing errors with Instant Payment Notifications (IPNs). Affected Product(s): – Order Management (IPN / PDT) Start Time: Oct 14, 2:30 AM PDT (Oct 14, 10:30 AM BST) End Time: On-Going Our technical teams are … Continue reading “IPNs Notification from Paypal”

This notification is to inform you that PayPal has completed work as of Oct 14, 5:30 AM PDT (Oct 14, 1:30 PM BST). (Sent Oct 14, 6:34 AM PDT by KD) SCHEDULED ENHANCEMENTS DETAILS ——————– Service: Live Site Start Time: Oct 13, 7:00 PM PDT (Oct 14, 3:00 AM BST) End Time: Oct 14, 5:30 AM PDT (Oct 14, 1:30 PM BST) Our Technology team advises during this period some products and features may be temporarily unavailable. We are working … Continue reading “Updates from Paypal”

This notification is to inform you that PayPal is continuing work beyond the originally scheduled end time of Oct 14, 12:00 AM PDT ( Oct 14, 8:00 AM BST). We will update you once the work has been completed. In addition, due to the On-Going Enhancement activities, Batch Processing would be delayed for another 1 hour. (Sent Oct 14, 2:59 AM PDT by MC) SCHEDULED ENHANCEMENTS DETAILS ——————– Service: Live Site Start Time: Oct 13, 7:00 PM PDT (Oct 14, … Continue reading “Paypal Notice”

We have identified the following issues that may be impacting some merchants: 1) Settlement and Daily Download Log reports generated for October 3 through October 7 may have incorrect starting and ending balance. We are currently working on regenerating the reports and will update this notification as the corrected reports become available on the sftp server and in Business Overview. 2) Incorrect starting and ending balance in Financial Statement. This issue has been resolved as of October 07, 7:00 PM … Continue reading “Paypal Notification”

Correction: Please note the correct start and end time for the maintenence. (Sent Oct 07, 3:31 PM PDT by KD) SCHEDULED MAINTENANCE DETAILS ——————– Service: Live Site Affected Product(s): – Order Management (IPN / PDT) – Masspay – Subscriptions – Recurring Payments Start Time: Oct 08, 10:50 PM PDT (Oct 09, 6:50 AM BST) End Time: Oct 08, 11:50 PM PDT (Oct 09, 7:50 AM BST) Our Technology team advises during this period some products and features may be temporarily … Continue reading “Updated Maintenance Notice from Paypal”