Important Maintenance Notice 12/23 9:00pm

Posted on December 21, 2009September 17, 2025Categories Scheduled Maintenance Notices

StoreSecured will be performing maintenance on our database server Wednesday 12/23 at 9:00pm PST.   We expect this maintenance to last between 30 mins and 2 hours.  We will be restarting the database server to apply several operating system updates and also performing physical maintenance on the server. There will be no changes to the interface as a result of this maintenance. During the maintenance all sites and the admin area will show a maintenance message.  All email and ftp will … Continue reading “Important Maintenance Notice 12/23 9:00pm”

Important PCI Question for all stores

Posted on December 16, 2009September 17, 2025Categories Notices

As part of StoreSecured’s PCI Compliance as a service provider we are now required to track the bank that each of our merchants uses to process credit card transactions. Therefore we are asking all merchants to please submit this information at your convenience. Email To: bank@storesecured.com Subject: Processing Bank Body: Your store id and the processing bank name How do I know who my processing bank is? This information should be on the merchant statement that you receive each month.  … Continue reading “Important PCI Question for all stores”

Christmas Holiday Support Hours

Posted on December 14, 2009September 17, 2025Categories NoticesTags ,

StoreSecured support will be operating on a limited schedule for the Christmas and New Year Holidays.  Please view the holiday support hours below. All times are local California Pacific Time Live Chat Mon Dec 21 7:00am – 7:00pm Tue Dec 22 7:00am – 7:00pm Wed Dec 23 7:00am – 7:00pm Thu Dec 24 7:00am – 3:00pm Fri Dec 25 Closed Mon Dec 28 7:00 – 3:00pm Tue Dec 29 7:00 – 3:00pm Wed Dec 30 7:00 – 3:00pm Thu Dec … Continue reading “Christmas Holiday Support Hours”

Using the new Search

Posted on December 10, 2009September 17, 2025Categories Features, Important Changes

To activate the search go to the view/edit screen and click on the Search link at the top right side of the page as shown in figure 1 below. Figure 1 When you click on the Search link a search area will appear. Figure 2 shows the search screen. Figure 2 The search box is customized for each screen and will show a dropdown menu with all of the different fields that you can search on.  Select the field to … Continue reading “Using the new Search”

Email SPF and Domain Keys Added

Posted on December 7, 2009September 17, 2025Categories FeaturesTags

StoreSecured has added additional sending security for all merchants using the StoreSecured mail server which will enhance the deliverability of your emails.  This additional security is added in the form of SPF records and domain keys for all currently hosted domains. What is SPF? SPF allows e-mail administrators the ability to specify which Internet hosts are allowed to send e-mail claiming to originate from that domain.  In other words we can tell other mail servers who should be allowed to … Continue reading “Email SPF and Domain Keys Added”

2 Tips to Reduce your Email Spam

Posted on December 1, 2009September 17, 2025Categories Hints Tips and TricksTags

Don’t use the catch-all email addresses for your domain name, instead use email aliases A catch-all is a way to collect all email sent to a domain name that does not have its own email inbox.  Many merchants use this to collect email that is sent to different email addresses in a single inbox.  The advantage of a catch-all is that if a email is misspelled it will still be delivered to your inbox.  The disadvantage of catch-alls is that … Continue reading “2 Tips to Reduce your Email Spam”