January, 2012 - Easy Store Creator

FedEx Upgrade Completed — Action Required

storesecured January 27, 2012September 17, 2025Important Changes, Noticesfedex 1 Comment

The FedEx upgrade has been successfully completed. Action Required There are now 2 new FedEx fields in the StoreSecured FedEx setup which are required to be entered in order to use the upgraded version: FedEx Production Key and FedEx Password. Until you enter this information your store will continue to use the old FedEx services. Important Note FedEx will begin removing support for the old FedEx web services tools in March. If you are using FedEx realtime rates … Continue reading “FedEx Upgrade Completed — Action Required”

MaxMind Service Integration Upgrade

storesecured January 26, 2012September 17, 2025Features

Support is now available for the MaxMind field RiskScore. Please note that this is a newer Maxmind field that replaces the old FraudScore and is supposed to be more accurate at determining fraud vs good orders. Not Using MaxMind? If you are not already using the MaxMind service I highly recommend it. It only costs a few dollars a month and it can help to detect fraud which can cost you hundreds if not thousands of dollars. Please see … Continue reading “MaxMind Service Integration Upgrade”

FedEx Upgrade Friday

storesecured January 26, 2012September 17, 2025Notices

The FedEx upgrade that could not be completed last weekend has been rescheduled for tomorrow, friday the 27th at 10pm Pacific time. There will be no downtime associated with this upgrade, it is only an upgrade to the way that FedEx rates are retrieved.

Maintenance Completed – FedEx NOT updated

storesecured January 21, 2012September 17, 2025Notices

The scheduled upgrades to the server hardware and firewall were completed as scheduled. Important FedEx web services were in maintenance mode and unreachable at the same time we were trying to update and thus we were NOT able to complete the scheduled FedEx upgrades since testing cannot be done while FedEx is not available. We will reschedule the FedEx upgrade at a later time.

Scheduled Maintenance Saturday 1/21, Important FedEx Upgrade

storesecured January 19, 2012September 17, 2025Notices

We will be performing scheduled maintenance this Saturday 1/21 at approximately 10pm PST. What is being upgraded? This is mostly a server hardware upgrade. We are adding memory to all of the servers and upgrading the firmware on the firewall. We are also installing a new version of software to talk to the FedEx servers for real-time quotes. Please see below for important FedEx information. How long will the maintenance last? The admin interface and ftp will be … Continue reading “Scheduled Maintenance Saturday 1/21, Important FedEx Upgrade”

Special Offer: 1.5% Ecommerce Merchant Account Rate

storesecured January 18, 2012September 17, 2025Specials from Partners

I would like to extend to all of our merchants a special offer that we’ve been working on for credit card rates. This is a group deal for StoreSecured merchants through Jason Peek of Community Merchant Services and its really the best rates that I’ve ever seen in my 10 years of ecommerce. Fees $0 setup fee $15 monthly minimum $35 monthly fee (includes $5 statement fee, $10 gateway fee, $20 account fee) Rates come in 4 tiers … Continue reading “Special Offer: 1.5% Ecommerce Merchant Account Rate”

Letter from Paypal, Re: Errors they had this morning

storesecured January 17, 2012September 17, 2025Third Party Noticespaypal

The following is an email received this morning from PayPal regarding errors that they experienced today. Please note that recently PayPal has been experiencing some downtime and timeout issues and your customers may have had trouble checking out with PayPal. We have received several impact emails from PayPal recently with this one stating the most severe impact, ie customers actually unable to checkout. You can see other recent substantial impact notices from PayPal as well at https://www.x.com/developers/paypal/documentation-tools/site-status/pp-live Email from PayPal … Continue reading “Letter from Paypal, Re: Errors they had this morning”

Status Update 1/13

storesecured January 13, 2012September 17, 2025Notices

All services are running as normal today with a little bit of slowness due to extra measures put in place for extra monitoring of the health of the servers and network. We are continuing to closely monitor the situation to ensure smooth operation. I would like to personally apologize again for yesterday, I know it was a bad day for everyone involved. Something like that has never happened to us before and we are working to ensure that it never … Continue reading “Status Update 1/13”

Service Restored

storesecured January 12, 2012September 17, 2025Notices

Update 10:35pm Service has been restored to all sites as of 10:30pm. We are currently monitoring the servers very closely and are prepared to move sites if further downtime occurs and a change is necessary. We also have some good leads regarding which actual sites were being attacked and those sites have been temporarily isolated.

Updated Site Status

storesecured January 12, 2012September 17, 2025Notices

Some merchants have come onto live chat with questions about sites possibly being back up, ie orders appearing all of the sudden even though their site is down. Please note that we have started updating the IP’s for some merchant websites to new locations. In most cases these IP updates will take at least 24 hours to propagate throughout the internet but a small percentage of visitors may start to be able to access your site immediately and you may start to … Continue reading “Updated Site Status”