The issues previously reported with Firefox version 17 have been resolved. All functionality should now be working in Firefox version 17 for the admin area. If anyone is using Firefox 17 and having any issues at this time please let us know via support request.
Problems with latest Firefox browser, version 17
Posted on November 23, 2012September 17, 2025Categories NoticesIf you do not use the Firefox browser you can ignore this message. Mozilla/Firefox browser users. Please note that Mozilla/Firefox has released a new browser update as of the day before Thanksgiving ie Nov 21. This latest version is version 17 and it is a significant change to the way that Firefox identifies their browser. This update has broken several of the pages in our interface for managing stores. Ie the pages at http://manage.storesecured.com . Note that this does not affect the … Continue reading “Problems with latest Firefox browser, version 17”
Thanksgiving Support Hours
Posted on November 21, 2012September 17, 2025Categories NoticesPlease note special support hours for the thanksgiving holiday. Thursday 11/22 – Support closed for thanksgiving Friday 11/23 – Live chat 7am-3pm, Phones closed Monday 11/26 – Normal support hours resume Have a great Thanksgiving!
New Features Available – Blog and Reordering
Posted on November 16, 2012September 17, 2025Categories Features1) Store Blog Basic blog functionality is now available to all stores. The blog functionality is now in beta mode and includes the ability to add blog posts for immediate publishing or to be published at a later scheduled date/time. To enable blog functionality go to General–>Other Settings and check the box labelled Enable Store Blog. From there you can pick how many blog posts to show per page. To add blog posts visit Design–>Blog–>Add And the main blog … Continue reading “New Features Available – Blog and Reordering”
Mail Server Issue Resolved
Posted on November 1, 2012September 17, 2025Categories NoticesThe StoreSecured mailserver, ie mail.storesecured.com, was not accepting incoming connections from approximately midnight-3:30am PST this evening. Attempts to retrieve mail during this time were met with an error message. Service to the mail server has been restored and emails delivered during the mail downtime are now being received from our backup server. We are sorry for any inconvenience this may have caused. The mail server is now operating as normal and any mail sent during the mail downtime should be … Continue reading “Mail Server Issue Resolved”