Instructions to change email passwords

Posted on April 29, 2013September 17, 2025Categories Hints Tips and Tricks

To change your password just log in to web mail, if your password does not meet the strength requirements you will be prompted to change it.   What if I don’t know an existing password? If you don’t know the password for a inbox you can reset it by logging in as the main email admin for your account. To login as the main email admin go to http://mail.storesecured.com the username would be managedomain@yourdomainname.com If you don’t know the password for … Continue reading “Instructions to change email passwords”

Email Password Strength

Posted on April 24, 2013September 17, 2025Categories Important Changes

Recently we have been visited by spammers who were able to send spam through a few of our merchants email accounts.  The email accounts which were compromised had easy to guess simple passwords.  These attacks have affected our reputation as an email provider which in turn affects the deliverability of messages sent from our server.  It is everyone’s responsibility to ensure that your email inbox’s have strong passwords to prevent these types of attacks from happening.  Our staff is working … Continue reading “Email Password Strength”

Exchange ActiveSync Technology for Email

Posted on April 23, 2013September 17, 2025Categories Features

We need to hear from you.  We are currently reviewing our email software and considering upgrading and adding exchange active sync technology to our email offering.  We need to know if this is something that our merchants are interested in.  Please note that there would be an additional minimal yearly cost on a per mailbox basis for the use of this functionality (the additional cost would apply only to those inbox’s which request the service). What is Exchange ActiveSync Microsoft’s Exchange ActiveSync … Continue reading “Exchange ActiveSync Technology for Email”

Scheduled Downtime Manage Server

Posted on April 19, 2013September 17, 2025Categories Scheduled Maintenance Notices

This Friday evening sometime between 10pm-2am Pacific Time the manage server will be temporarily shut down for a windows software security upgrade.   This update will NOT affect customer websites it will only affect the ability to login and make changes to your website and the ftp server.  During the update merchants will be unable to login to manage.storesecured.com and unable to connect to ftp via ftp.storesecured.com.  Once the update begins the manage interface will be not available for approximately 1 hour … Continue reading “Scheduled Downtime Manage Server”