Scheduled Maintenance 10/25 11:00pm

Author storesecured Posted on October 22, 2013September 17, 2025Categories Scheduled Maintenance Notices

StoreSecured will be performing an upgrade to our firewall and load balancer this Friday 10/25 between 11:00pm-11:59pm Pacific Time.   The downtime will last approximately 15-45 minutes during the maintenance window.   During the maintenance All services will be inaccessible for approximately 15-45 minutes during the maintenance  including email, ftp,  store management and stores.  All services will be put back online promptly as soon as the maintenance is completed.   Why is the upgrade required? We are upgrading capacity in … Continue reading “Scheduled Maintenance 10/25 11:00pm”

New Feature: Ship Items Separately

Author storesecured Posted on October 8, 2013September 17, 2025Categories Features

All stores now include the ability to ship items separately.  This feature is useful for very large items which are always shipped in their own box.  If an item is marked for separate shipping the real time shipping calculator will always calculate the shipping price separately for that item. Order example 6 spatulas, .5 pound each 2 mixers, 10 pounds (ships separately)   The shipping calculation would include 1 package at 3 pounds (6 spatula’s) and 2 packages at 10 … Continue reading “New Feature: Ship Items Separately”

Resolved: Error was temporarily occuring on some admin pages

Author storesecured Posted on October 5, 2013September 17, 2025Categories Notices

The issue was resolved as of 9:30 am PDT.  An internal connection was missing from our hosting setup after the move.  This has now been found and corrected.  The issue affected only certain areas of the admin area and did not affect any stores or other services.  We will be performing a quick maintenance period of 5-10 mins downtime tonight at approximately 10:00 pm PDT to reboot the servers to apply a permanent fix for the issue that occurred this … Continue reading “Resolved: Error was temporarily occuring on some admin pages”

Maintenance Completed

Author storesecured Posted on October 4, 2013September 17, 2025Categories Scheduled Maintenance Notices

Current Status The maintenance is now completed and all services are currently online and working as normal.     8:30 pm PDT Maintenance started and all devices were powered down and all services are now offline. 9:00 pm PDT Servers are physically being transported to the new data center. 10:40 pm PDT The servers have been moved and turned on.  Testing is now in process. 11:05 pm PDT All services are now fully functional and maintenance is completed.