Unscheduled downtime

Author storesecured Posted on November 30, 2013September 17, 2025Categories Notices

Between approximately 10 and 11 PM pacific time, Saturday night all StoreSecured services were unreachable.  This included email, ftp, manage and all stores.  We are still gathering information about what happened from our hosting provider but so far what we have found out is that it was a problem with the firewall.    The firewall has been power cycled and put back online and all services are now running as normal. We are continuing to investigate this issue with our … Continue reading “Unscheduled downtime”

Scheduled Maintenance 11/9 10:30pm PST

Author storesecured Posted on November 9, 2013September 17, 2025Categories Scheduled Maintenance Notices

StoreSecured will be performing the final hardware upgrade before the holiday season tonight 11/9 at approximately 10:30pm PST.   The downtime will last approximately 15-30 minutes and all stores and the admin interface will show a maintenance message. During the maintenance All stores and the admin interface will show a maintenance message for approximately 15-30 minutes.  Email and FTP will work as normal.  All stores will be put back online promptly as soon as the maintenance is completed. Why is … Continue reading “Scheduled Maintenance 11/9 10:30pm PST”

Bandwidth limits doubled for all merchants

Author storesecured Posted on November 4, 2013September 17, 2025Categories Important Changes

Ho Ho, Merry Christmas, Santa has come early this year.  Just in time for the busy holiday shopping season we have negotiated a new deal with our hosting provider to offer additional bandwidth for all of our merchants.  The new plan limits will take effect for the November billing cycle which is billed at the beginning of December.   Old Bandwidth 16 GB New Bandwidth 32 GB   Legacy merchants, please visit the plan limits for legacy merchants help page for information … Continue reading “Bandwidth limits doubled for all merchants”