Month: April 2014

Effective April 22, AOL has changed their email policy to tell other email servers if you see mail from a AOL user, but AOL didn’t send it, please do not deliver it.   This follows a similar change from Yahoo about a week ago.  Read more about the Yahoo change here.   What does this mean for you? It means that you can NOT use a AOL email address as the contact email for your store.  If you do your email will not be accepted at over … Continue reading “AOL email policy changes to match Yahoo”

As of yesterday 4/20 at 5:32pm Pacific Microsoft is once again accepting our email.   So far we have received no communication from Microsoft stating that the block was removed however this does appear to be the case.  All messages are being delivered as normal.   After reading the previous blog posts about the block if you have any additional questions about the block and/or undeliverable messages please direct them to our help desk at storesecured.desk.com or support email, ie support@storesecured.com   … Continue reading “Microsoft Email Block Removed”

Yahoo has recently added a new email policy that tells other email servers if you see mail from a Yahoo user, but Yahoo didn’t send it, please do not deliver it.   This is a huge change to the way that email has always worked.     What does this mean for you? It means that you can NOT use a Yahoo, YMail, or Rocketmail email address as the contact email for your store.  If you do your email will not be accepted at … Continue reading “Yahoo Email’s New Policy: For Yahoo Email Users”

What does the block mean? We have received several questions about what it means to be blocked by Microsoft and what emails are not going out.  Any emails sent from our service to any of the email services owned by Microsoft are being rejected.  This means that emails to hotmail.com, live.com, msn.com, outlook.com and microsoft.com are all being rejected as well as other country variations such as .co.uk etc.   This includes all automatic notifications, newsletters and any email sent manually (if you … Continue reading “Details about the Microsoft email blocking”

Currently all email from both StoreSecured email servers is being blocked by the Microsoft network.  This includes domain names such as hotmail, live.com, msn.com and microsoft.com.  We are working as quickly as possible to resolve the issue but resolution depends on a manual unblock by Microsoft staff.   Mail sent to any of these domain names will be returned with an error message similar to below: 550 SC-002 (COL0-MC3-F4) Unfortunately, messages from 74.205.16.101 weren’t sent. Please contact your Internet service provider … Continue reading “Emails Blocked by Microsoft”

We have recently received several inquires asking if StoreSecured was affected by the OpenSSL security flaw that was recently discovered.  The answer is no, we are not affected.  StoreSecured uses Windows servers and as such we do not utilize OpenSSL and are NOT affected by this security issue.   If you have not heard about the OpenSSL issue and want to read more please visit: Massive Security Bug In OpenSSL Could Affect A Huge Chunk Of The Internet