StoreSecured Temporary Downtime

Author storesecured Posted on May 27, 2015September 17, 2025Categories Notices

Update 9:10am The denial of service attack has now stopped and the extra restrictions we had in place are now removed. We are continuing to monitor the situation with our web hosting provider and will put back the restrictions again if the attack begins again to keep all sites running. Update 6:35am The StoreSecured service is experiencing a small denial of service attack. As of approximately 6:30am our hosting company has been able to mitigate the attack so that the … Continue reading “StoreSecured Temporary Downtime”

Important Information for BluePay users

Author storesecured Posted on May 26, 2015September 17, 2025Categories Third Party Notices

The following is important only to our users who utilize the BluePay payment gateway. Starting 5/20 transactions to BluePay were affected by a BluePay DDOS attack that caused BluePay to make some changes to their website to stop the attack. These changes caused our transaction processing with BluePay to break. Transactions were still sent to BluePay but all transactions were met with errors. BluePay has since resolved the issue and transactions are now processing as of approximately 12:30pm Pacific time … Continue reading “Important Information for BluePay users”

Authorize.net Currently Down

Author storesecured Posted on May 26, 2015September 17, 2025Categories Third Party Notices

Authorize.net is currently experiencing transaction processing issues and no transactions are being accepted by them at this time. Please note that this is an Authorize.net issue and not a StoreSecured issue. Authorize.net has posted on their status page at https://status.authorize.net/ and also on their twitter page that they are aware of the issue and are investigating. Currently all transactions to Authorize.net are returning errors. We recommend temporarily setting your gateway to None to manually capture credit card numbers if you … Continue reading “Authorize.net Currently Down”

Email Server Scheduled Maintenance 5/17 9:30-10:30pm

Author storesecured Posted on May 16, 2015September 17, 2025Categories Scheduled Maintenance Notices

Updated 9:55pm The scheduled maintenance period has been completed. The email software is updated and the email service is now working as normal. =============================================== Scheduled maintenance period Sunday 5/17 9:30 pm – 10:30 pm PDT for email server software upgrades. During the maintenance window there will be expected downtime of between 30-60 minutes for email service. The email service may periodically go down and back up again during this time as the software is upgraded and the server is restarted. … Continue reading “Email Server Scheduled Maintenance 5/17 9:30-10:30pm”