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Author storesecured Posted on December 26, 2016September 17, 2025Categories NoticesLive chat will be closed Monday December 26th – Friday December 30th so that our employees can spend time with their families. Email and support tickets will be available as normal. Regular chat support will resume on Monday January 2nd.
Author storesecured Posted on December 6, 2016September 17, 2025Categories Third Party NoticesImportant note for customers who use Authorize.net as the payment gateway. Between 11:49am and 12:26pm today 12/6, Authorize.net had severe slowness and errors with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net. As of 12:26pm Pacific time Authorize.net had resolved these issues. We urge merchants who use Authorize.net to check your transactions in the Authorize.net portal from between 11:49am and 12:26pm pacific time on 12/6 for any duplicate … Continue reading “Authorize.net Performance Issues 12/6”