Authorize.net Performance Issues 8/15

Author storesecured Posted on August 15, 2017September 17, 2025Categories Uncategorized

Important note for customers who use Authorize.net as the payment gateway. Between approximately 9:30am and 12:30pm today 8/15, Authorize.net had several periods of slowness and errors with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net.  We urge merchants who use Authorize.net to check your transactions in the Authorize.net portal that occurred during this time for any duplicate orders or orders with payments that StoreSecured did not receive notice … Continue reading “Authorize.net Performance Issues 8/15”

Google Chrome User Special Alert …Important

Author storesecured Posted on August 15, 2017September 17, 2025Categories Notices

Special alert to our merchants who use Google Chrome. Google Chrome has put out an update today which breaks the editor tool that is used inside of StoreSecured. Please note that when using the latest google chrome browser with Storesecured’s editor all of your editor content appears empty and if edited will result in losing your content. This is a brand new Chrome update and we are investigating to see if the editor tool has an update to stop this … Continue reading “Google Chrome User Special Alert …Important”