Mail Server Scheduled Maintenance 8/24

Posted on August 20, 2013Categories Scheduled Maintenance Notices

StoreSecured will be performing an upgrade to our email server on Saturday 8/24 at 9:00 pm Pacific Time. The scheduled maintenance period will last approximately 30-60 minutes. During the maintenance Outgoing notification emails will be sent as normal Incoming emails will be queued for delivery once the maintenance is complete Email will not be accessible during this time All web, POP, SMTP, and IMAP connections etc will be refused   Why is the upgrade required? The email server is running … Continue reading “Mail Server Scheduled Maintenance 8/24”

New Feature – Rich Snippets for SEO Results

Posted on August 4, 2013Categories Features

We are excited to announce that all StoreSecured stores now include automatic support for SEO rich snippets. The addition of rich snippet data draws the customers eyes to your search result and can increase click through rates by up to 30%. The best part is that you don’t have to do anything, we have done all of the work for you. If you are new to rich snippets here is a great article to help you learn more Note that … Continue reading “New Feature – Rich Snippets for SEO Results”

Login Changes Completed

Posted on August 3, 2013Categories Features, Important Changes

The login change mentioned previously has now been implemented. All customers can now login using either their email or their old user name. No changes or settings are required for individual stores. What exactly has changed? Customers will no longer be asked to create a username when creating a new account, the email address will be used instead. The user name field on the login screen for returning users has been changed to be labelled Email. There are no longer … Continue reading “Login Changes Completed”

USPS Service Name Changes

Posted on July 30, 2013Categories Uncategorized

Important information for merchants who using USPS real time rates.   Effective Saturday night USPS changed the rate names for several of their standard services.  If you are excluding USPS rate names from display and using USPS real time rates you may need to update your exclusions for the new names.

Important: Log in change coming

Posted on July 26, 2013Categories Important Changes 1 Comment on Important: Log in change coming

Effective Saturday August 3rd evening all stores will be switched to a log in method based on email address INSTEAD of user name.  To prevent confusion or problems, all existing customers will be able to log in using EITHER a user name OR email address.   New customers will no longer be asked to choose a user name upon registration and the system will automatically use the email address for this purpose.  The fields currently labelled User name will be … Continue reading “Important: Log in change coming”

New Feature – Pinterest Pinit Button

Posted on July 15, 2013Categories Features

Social Integration with Pinterest for items and blog 1 new variables are available in all types of item layouts OBJ_PINTEREST_PINIT_OBJ –Pinterest LIKE Button (if enabled) If inserted into your item layout and enabled these variables will show the appropriatePinterest graphics for users to share items with their friends on the social network. Important Notes: We have automatically inserted this variable into some of the default layouts and they will be added the next time you hit save on the Item Layout … Continue reading “New Feature – Pinterest Pinit Button”

Important Information for Maxmind MinFraud Users

Posted on June 24, 2013Categories Third Party Notices

If you are a StoreSecured merchant who is using the MaxMind Minfraud system please note that MaxMind will be discontinuing the use of the old Score field at the end of this year in favor of the newer Risk Score.  If you have not already done so please set your Risk Score rejection score within your store setup.  Note that the Risk Score has been present in our system for many years but most of our merchants are not yet … Continue reading “Important Information for Maxmind MinFraud Users”

New Feature: Inventory Search Report

Posted on June 17, 2013Categories Features

A new report is now available to show the searches that customers are requesting.   Go to Inventory–>Reports–>Inventory Searches Search by date range to see the number of searches performed during that time frame.  A search phrase can be added to limit the report to only show searches matching a particular word, phrase etc.   Important note: Search information captured BEFORE 6/16/2013 will show all searches even if the same search is immediately done again by the same user.  Starting … Continue reading “New Feature: Inventory Search Report”

Mail Server Downtime

Posted on June 15, 2013Categories Notices

The StoreSecured mail server was down from approximately 3:45am to 4:45 am PST Saturday morning.  We are sorry for any inconvenience.  Our team was immediately alerted that an error occurred in our .NET install after a routine Windows update and it was repaired.  Any email that was missed during this downtime will automatically be delivered shortly. All mail services are now operating as normal as of 4:45am PST.  All other services, ie ftp, stores, manage etc ran as normal during … Continue reading “Mail Server Downtime”

Important Changes – Blog Summary and Abandoned Purchase Email

Posted on May 22, 2013Categories Important Changes

Blog Summary Changes The blog summary handling has been modified to include a separate summary field.  Merchants can now define a special blog summary which will be shown on the main blog page instead of the full blog post.  This replaces the previous handling where we were automatically cutting down the full blog post to 500 characters.  Automatically cutting the blog post was creating problems with invalid html on many blog posts due to html throughout the posts and tags … Continue reading “Important Changes – Blog Summary and Abandoned Purchase Email”