Problems with latest Firefox browser, version 17

Author storesecured Posted on November 23, 2012Categories Notices

If you do not use the Firefox browser you can ignore this message. Mozilla/Firefox browser users.  Please note that Mozilla/Firefox has released a new browser update as of the day before Thanksgiving ie Nov 21.  This latest version is version 17 and it is a significant change to the way that Firefox identifies their browser.  This update has broken several of the pages in our interface for managing stores.  Ie the pages at http://manage.storesecured.com .  Note that this does not affect the … Continue reading “Problems with latest Firefox browser, version 17”

Thanksgiving Support Hours

Author storesecured Posted on November 21, 2012Categories Notices

Please note special support hours for the thanksgiving holiday.   Thursday 11/22 – Support closed for thanksgiving Friday 11/23 – Live chat 7am-3pm, Phones closed Monday 11/26 – Normal support hours resume   Have a great Thanksgiving!

New Features Available – Blog and Reordering

Author storesecured Posted on November 16, 2012Categories Features

1) Store Blog Basic blog functionality is now available to all stores.   The blog functionality is now in beta mode and includes the ability to add blog posts for immediate publishing or to be published at a later scheduled date/time. To enable blog functionality go to General–>Other Settings and check the box labelled Enable Store Blog.  From there you can pick how many blog posts to show per page. To add blog posts visit Design–>Blog–>Add And the main blog … Continue reading “New Features Available – Blog and Reordering”

Mail Server Issue Resolved

Author storesecured Posted on November 1, 2012Categories Notices

The StoreSecured mailserver, ie mail.storesecured.com, was not accepting incoming connections from approximately midnight-3:30am PST this evening.  Attempts to retrieve mail during this time were met with an error message.  Service to the mail server has been restored and emails delivered during the mail downtime are now being received from our backup server. We are sorry for any inconvenience this may have caused.  The mail server is now operating as normal and any mail sent during the mail downtime should be … Continue reading “Mail Server Issue Resolved”

New Features Available — Important Attribute Stock Qty Changes

Author storesecured Posted on October 8, 2012Categories Features, Important Changes

1) Attribute Inventory Update (**IMPORTANT**) Items with attributes will now have their main quantity automatically updated based on the quantity total of the attributes and/or attribute intersections.  For example if you have a t-shirt with both colors and sizes and you are keeping track of the colors and/or sizes we will automatically update the total number of t-shirts based on the attribute quantity. Attribute Example Main Item T-Shirt Colors: Red (3), Blue (4) Size: Small (2), Medium (2), Large (3) … Continue reading “New Features Available — Important Attribute Stock Qty Changes”

New Features, Social Integration and Featured Item Changes

Author storesecured Posted on September 19, 2012Categories Features

2 new features are now available 1) Social Integration for items, ie Facebook and Twitter 2 new variables are available in all types of item layouts OBJ_FACEBOOK_LIKE_OBJ – Facebook LIKE Button (if enabled) OBJ_TWITTER_TWEET_OBJ – Twitter TWEET Button (if enabled) If inserted into your item layout and enabled these variables will show the appropriate Facebook and/or Twitter graphics for users to share items with their friends on the social networks. Important Notes: We have automatically inserted these variables into some … Continue reading “New Features, Social Integration and Featured Item Changes”

Google Adwords $100 Credit

Author storesecured Posted on September 5, 2012Categories Specials from Partners

Google has recently sent us several codes for a $100 credit with Adwords.  These can only be used by new Google Adwords customers.  If you are interested in using one of these credits please send us a support request with the title Google Adwords Credit.  They will be available on a first come first served basis with only one available per store id.  Please note that the credits expire Sept 30th and we have only a limited number available.

Manage Server Unreachable 3:20pm PST

Author storesecured Posted on August 22, 2012Categories Notices

The manage server, ie http://manage.storesecured.com is currently unreachable.   All stores, sites and other services are operating as normal.  We are in contact with our host Rackspace currently to determine what is happening and get it corrected as soon as possible.  We expect restoration of the manage service very shortly.   We have no further information at this time. Update 3:39pm PST–Service Restored Service to the manage server is now restored following a power cycle to the server.  We experienced … Continue reading “Manage Server Unreachable 3:20pm PST”

Scheduled Maintenance Friday 8/17

Author storesecured Posted on August 15, 2012Categories Scheduled Maintenance Notices

This Friday night 8/17/2012 at 11:30pm PST there will be a scheduled downtime of approximately 1-2 hours.  This downtime will affect ALL StoreSecured services EXCEPT email.  We will be upgrading our network hardware including the load balancer and firewall to support IPv6. If you attempt to view your store, the admin interface, our sales website or connect to ftp during this time you will receive an error.  Please note that this maintenance requires an upgrade to the network hardware that … Continue reading “Scheduled Maintenance Friday 8/17”