Between 4:40pm and 6:10pm PST on 4/5 StoreSecured experienced intermittent unexpected downtime for approximately 1/4 of the visitors to all sites. As of 6:10pm all sites were operating as normal and 100% of traffic has been restored. The downtime did not affect any other services such as email, ftp, etc which were fully operational throughout. Technical explanation for those who are interested… The StoreSecured system uses 4 servers to display all site traffic and a internal networking cable on … Continue reading “Unexpected downtime 4/5 4:40pm PST”
Google Product Search Requirement Changes
Posted on April 4, 2011Categories Third Party Notices Leave a comment on Google Product Search Requirement ChangesSeveral StoreSecured merchants have brought to our attention and asked questions about a recent email from Google regarding coming changes to the feed for the Google Product Search. The email is included below for reference. Regarding the May 3rd changes…StoreSecured already supports sending both the brand and MPN for all feeds. Please ensure that this information is entered in for each of your items to remain compliant. Regarding the June 6th change…Shipping and tax information should be entered directly into … Continue reading “Google Product Search Requirement Changes”
Attribute Changes Coming 4/22
Posted on March 29, 2011Categories Features, Important Changes Leave a comment on Attribute Changes Coming 4/22Two important changes are coming for attributes effective 4/22 1) Attribute price difference display option 2) Price difference with discount percentage These changes are a result of merchant feedback and will automatically be updated in all stores effective 9pm PST on Friday 4/22. Details for each feature change along with examples are provided below. Please contact us via support request for any questions. Attribute Price Difference Display Option Currently items with price differences are displayed in a dropdown … Continue reading “Attribute Changes Coming 4/22”
Express Checkout feature now available
Posted on March 15, 2011Categories Features Leave a comment on Express Checkout feature now availableExpress Checkout functionality allows a shopper to order many items while just hitting the add to cart button once. Items are listed and a quantity box is shown next to each item. There is only one add to cart button at the bottom of the item listing. The shopper can indicate which items to order by setting the correct quantity for each item and hitting add to cart. Items with attribute choices are shown with each individual selection as its … Continue reading “Express Checkout feature now available”
Support Hours Change
Posted on March 14, 2011Categories Important Changes, Notices Leave a comment on Support Hours ChangeEffective Monday March 21st StoreSecured will be increasing our live chat support hours. NEW live chat hours Monday-Thursday 4:00am-8:00pm Friday 4:00am-5:30pm OLD live chat hours Monday-Friday 6:00am-8:00pm This change is based on newly updated statistics regarding the hours that are the busiest for store management.
Export date format
Posted on March 9, 2011Categories Features Leave a comment on Export date formatThe default date format for exports has been modified to allow for easier finding of the latest exported files. This change applies to exports for Orders, Customers and the old Items page (note that the new item exports already use this format). Old naming format: items_on_mm-dd-yyyy.txt customers_on_mm-dd-yyyy.txt orders_on_mm-dd-yyyy.txt New naming format yyyy_mm_dd_hhss_item.txt yyyy_mm_dd_hhss_customer.txt yyyy_mm_dd_hhss_order.txt The new file name format will make it easier to find the latest exports in the list and coincides with other naming conventions used elsewhere. The … Continue reading “Export date format”
Google Chrome Browser Support
Posted on March 7, 2011Categories Features Leave a comment on Google Chrome Browser SupportStoreSecured now supports the use of the Google Chrome browser for editing and updating all stores. Google Chrome is a new browser developed by the folks at Google and growing in popularity. It is a fast, free web browser that loads pages in a snap. Get Google Chrome
New Quickbooks functionality
Posted on February 11, 2011Categories Features Leave a comment on New Quickbooks functionalityStoreSecured is now certified for Advanced Integration with Atandras T-Hub product. This is a third party product which allows for direct integration from your store to a quickbooks file on a realtime basis. Ie orders are downloaded by T-hub and entered into quickbooks automatically. The T-hub product also allows for products to be added to your store directly from quickbooks. T-HUB allows you to post online orders to QuickBooks, print shipping labels/packing lists, Update inventory from QuickBooks to your website. … Continue reading “New Quickbooks functionality”
Support added for new shopping feed services
Posted on February 11, 2011Categories Features Leave a comment on Support added for new shopping feed servicesPer merchant request we have now added support for additional shopping feeds including: Become Bing NexTag Shopping.com Shopzilla TheFind To enable any of the additional feeds for your store please visit Marketing–>Shopping Feeds. Please note that you must create an account with each of the feed services in order to use them and some require payments. Please review the policies of each shopping service at their associated website.
Item Attribute Sku changes coming
Posted on February 9, 2011Categories Important Changes Leave a comment on Item Attribute Sku changes comingBeginning on February 14th, StoreSecured will be changing that way that we handle items with attribute skus defined. Currently these skus are only displayed in a special attribute sku column on the order details pages and are never exported or stored anywhere else. Beginning on February 14th the attribute sku if it exists will be appended to the item sku for purchases. For example if you have an item with sku Wagon and attributes for colors Red and Black with … Continue reading “Item Attribute Sku changes coming”