Out of Stock Requests If an item is out of stock the merchant can allow shoppers to enter their email to receive a notice when the item is in stock. To turn on Out of Stock Requests for your site please visit General–>Item Settings. First make sure you have selected to Show out of stock items. Then you can select the box to show the out of stock requests as well. When Out of Stock Requests is enabled a link … Continue reading “New Features – Out of Stock Items and Tax Import/Export”
Holiday Support Hours
Posted on May 24, 2010Categories NoticesSupport will be operating on modified hours for the memorial day holiday weekend. Friday May 28th 7am-3pm PST Monday May 31st Closed Normal support hours will resume Tuesday June 1st.
Notice from FedEx re: Scheduled Downtime
Posted on May 5, 2010Categories Third Party NoticesStoreSecured has received the following notice from FedEx regarding upcoming scheduled downtime for the FedEx rating systems. Note that this will affect merchants who use Fedex realtime shipping rates in their stores. During the mentioned times no rates will be returned from FedEx. We encourage all merchants to have backup calculated rates available during this time to ensure that there is no service interruption for your shoppers. May 5, 2010 Dear Valued FedEx® Compatible Solutions Program Provider: Please be advised … Continue reading “Notice from FedEx re: Scheduled Downtime”
Why your privacy policy matters
Posted on May 4, 2010Categories Specials from PartnersWithout an accurate and up-to-date privacy policy, you can be exposing your business to serious and unnecessary risks. For a small business that can’t afford a lawyer or chief privacy officer, these risks are sometimes difficult to know and understand. TRUSTe offers solutions for businesses to demonstrate compliance to meet federal privacy laws and well as their commitment to the safety of their customers, which ultimately increases your sales and conversion. You won’t find a better combination of pricing and … Continue reading “Why your privacy policy matters”
In Loving Memory of Cheryl
Posted on April 28, 2010Categories Uncategorized 11 Comments on In Loving Memory of CherylTo all of our merchants who have had the chance to speak to support via phone or even chat you may have come to know and love Cheryl. I am sad to report that Cheryl passed away in her home early this week of apparently natural causes. Cheryl worked diligently to provide excellent support to all merchants of StoreSecured. She considered many of our merchants to be her friends. She was a hard worker, a great friend and she will … Continue reading “In Loving Memory of Cheryl”
Hint of the day
Posted on April 12, 2010Categories Hints Tips and TricksDid you know that you can edit attributes for an item directly without having to first go to the item edit page? Go to inventory–>items–>attributes–>view/edit. You will see a list of all attributes for all of your items, you can then search for attributes of a particular item or a particular option, ie Size, Color, Red, Blue, etc.
Authorize.Net Email
Posted on April 9, 2010Categories Third Party NoticesTo all merchants using Authorize.net. Re: Email from Authorize.net with the subject New MasterCard and Discover Processing Requirements. StoreSecured is aware of the new requirements and will be working to add support for these new changes before the required due date. As a merchant who uses StoreSecured for your ecommerce you are not required to do anything, we will handle all of the technical and implementation details for you.
Hint of the day
Posted on April 7, 2010Categories Hints Tips and TricksThe StoreSecured administration application is optimized for the Firefox browser. We recommend using the Firefox browser when making edits to your store.
Phone Support Hours
Posted on April 5, 2010Categories UncategorizedEffective Monday April 5th phone support hours will change slightly. New phone support hours 8:00am-2:00pm Pacific Time Old phone support hours 8:30am-2:30pm Pacific Time Chat support hours are unchanged.
New Features Added
Posted on April 2, 2010Categories FeaturesShow related items on the view cart page General–>Cart Settings. Under Show Related Items choose Show. If the items in the cart have any accessories those accessories will be shown below the cart as additional items that the customer may be interested in purchasing. If the items in the cart do not have any accessories this section will be hidden. Note that the items are ordered according to their relevancy, ie if an accessory goes with several items in the … Continue reading “New Features Added”