Feedback system thanks!

Posted on March 29, 2010Categories Features

I wanted to take a moment to thank all of the merchants who have already taken advantage of our new feedback system over the first few days of its launch.  We are receiving excellent feedback and ideas from all merchants and are now able to see a clearer picture of what is most important and should definitely be on our product roadmap.  The feedback we have received so far is excellent but the percentage of merchants who have responded so … Continue reading “Feedback system thanks!”

New Feedback System

Posted on March 26, 2010Categories Features

We are excited to announce a new way to gather feedback from valuable merchants like yourself. Introducing the feedback tab.  This tab is now on the side of all administrative pages.  Click on the tab from any page while editing your store to see the current top feedback from other merchants and visit our feedback forum to add your own ideas, vote on others ideas and more. Each store receives up to 10 total votes.  These votes can be used … Continue reading “New Feedback System”

Notice from PSiGate for their customers

Posted on March 25, 2010Categories Third Party Notices

This is a notice from PSI Gate for their gateway customers. Merchant Notification In order to better service you with reduced unscheduled outages, we are upgrading our processing hardware. To facilitate this process a scheduled outage will take place this weekend on: Sunday April 4, 2010 between 3:00 am & 7:30am EST If you have any questions or concerns please contact us at 1.877.374.9444. Thank you for your understanding. We appreciate your business. Thank you PSiGate Support

How to switch to the new shipping system

Posted on March 23, 2010Categories NoticesTags

Did you know, its easy to switch to the new shipping system? Do you want to use the new shipping system but don’t want to have to recreate all of your shipping methods?  Just place a support request asking to have your shipping transferred from the old to the new shipping area and we will transfer your current shipping methods for you.  We still recommend that merchants review their shipping methods after the transfer but this will get you going … Continue reading “How to switch to the new shipping system”

New Features Added (Shipping Coupons)

Posted on March 22, 2010Categories Features, Important Changes

Coupons To all merchants who have requested shipping coupons, we are happy to report that they are now available. To add a shipping coupon Visit Marketing–>Coupons–>Add Add a coupon as you would normally but under Discount Available on, choose Shipping as the type Pick the shipping methods that the discount should apply to Hit Save The coupon can now be used at checkout just like a regular coupon. **Note that shipping coupons are ONLY valid for merchants using the NEW … Continue reading “New Features Added (Shipping Coupons)”

Shipping Issue 3/22

Posted on March 22, 2010Categories Notices

We regret to inform our merchants that from 12:30am – 8:30am this morning several StoreSecured merchants were experiencing shipping issues.  This issue impacted only merchants who were using the OLD shipping system.  During this time the system was incorrectly using the new shipping system for all merchants even those who had not chosen to use it. How can I tell what shipping system I am using? Go to shipping–>settings There is a box labeled Use new shipping system If this … Continue reading “Shipping Issue 3/22”

Added Shipping and Taxes Copy

Posted on March 15, 2010Categories Features, Notices

Added the ability to copy existing tax rates and shipping methods.  The copy allows you to create shipping rates and taxes that are similar to existing rates. To create a copy: Click on the edit link for the tax rate or shipping method you wish to copy Click on the copy link, located at the top right The existing rate will be copied, with the word copy added to the end Make any necessary changes to the new shipping method/tax … Continue reading “Added Shipping and Taxes Copy”