Email Server Failure 2/13 2:00pm PST

Author storesecured Posted on February 13, 2017Categories Notices

2:55pm PST The email server has been restored from the most recent backup file and all email accounts are now operating as normal. There was downtime of approximately 1 hour and any emails sent during that time will still be received. **IMPORTANT** Please note that the last backup which we restored from was done at 11:00PM PST last night and all email accounts have been reverted to their status as of 11:00PM. Because we are now working off the backup … Continue reading “Email Server Failure 2/13 2:00pm PST”

New Feature — Rich Cards Support

Author storesecured Posted on January 23, 2017Categories Features

StoreSecured now includes support for Google Rich Cards.  There is nothing that you need to do to receive this change, it will be automatically included on all item detail pages with support for products and reviews. From Google’s site… For site owners, this is a new opportunity to stand out in Search results and attract more targeted users to your page. For example, if you have a recipe site, you can build a richer preview of your content with a … Continue reading “New Feature — Rich Cards Support”

New Feature — Export to LinnWorks

Author storesecured Posted on January 19, 2017Categories Features

StoreSecured now supports the ability to export order information in the Linnworks format for easier printing and management of shipping label generation.  This is a beta feature that we hope to gather feedback from merchants   To enable this feature please visit General–>Other Settings Check the box at the very bottom labelled Enable Linnworks Hit Save Once Linnworks exports is enabled a new Export button will be shown on the orders screen.  The button text is Export to Linnworks. When … Continue reading “New Feature — Export to LinnWorks”

Authorize.net Performance Issues 12/6

Author storesecured Posted on December 6, 2016Categories Third Party Notices

Important note for customers who use Authorize.net as the payment gateway. Between 11:49am and 12:26pm today 12/6, Authorize.net had severe slowness and errors with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net.  As of 12:26pm Pacific time Authorize.net had resolved these issues.  We urge merchants who use Authorize.net to check your transactions in the Authorize.net portal from between 11:49am and 12:26pm pacific time on 12/6 for any duplicate … Continue reading “Authorize.net Performance Issues 12/6”

Authorize.net Degraded Performance Issues 11/21

Author storesecured Posted on November 21, 2016Categories Third Party Notices

Important note for customers who use Authorize.net as the payment gateway. Starting at 8:35am today Authorize.net had several issues with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net.  As of 1:27pm Pacific time Authorize.net had resolved these issues.  We urge merchants who use Authorize.net to check your transactions in the Authorize.net portal from between 8:35am and 1:27pm pacific time on 11/21 for any duplicate orders or orders with … Continue reading “Authorize.net Degraded Performance Issues 11/21”

New Feature – Secure Custom Domain Names

Author storesecured Posted on November 15, 2016Categories Important Changes

StoreSecured now supports the ability to make your custom domain name the secure name for your store as well.  Ie currently if you have a name like http://www.mysite.com your secure url during checkout might be something like https://mysite.storesecured.com The new functionality will allow you to keep your custom domain name active for the entire checkout process, ie no switching the name during checkout.  It will also enable the store to be in secure mode 100% of the time.   Prerequisite … Continue reading “New Feature – Secure Custom Domain Names”

New Feature — Export to Stamps.com

Author storesecured Posted on October 18, 2016Categories Features, Uncategorized

StoreSecured now supports the ability to export order information in the Stamps.com format for easier printing and management of shipping label generation.  This is a beta feature that we hope to gather feedback from merchants   To enable this feature please visit General–>Other Settings Check the box at the very bottom labelled Enable Stamps.com Hit Save Once Stamps.com is enabled a new Export button will be shown on the orders screen.  The button text is Export to Stamps. When this … Continue reading “New Feature — Export to Stamps.com”

New Feature — Export to ShipStation

Author storesecured Posted on September 7, 2016Categories Features

StoreSecured now supports the ability to export order information to the ShipStation website for easier printing and management of shipping label generation.  This is a beta feature that we hope to gather feedback from merchants   To enable this feature please visit General–>Other Settings Check the box at the very bottom labelled Enable ShipStation 2 new fields should appear to enter your ShipStation API and Secret Key Once ShipStation is enabled and the required information is entered a new Export … Continue reading “New Feature — Export to ShipStation”

Important data storage change

Author storesecured Posted on August 3, 2016Categories Important Changes

Important changes regarding credit card data storage. Due to the ever changing PCI landscape and increasingly stringent PCI rules and regulations, moving forward StoreSecured will no longer store full credit card numbers. Storing this information causes increased potential risk and PCI burden for StoreSecured and all our merchants. Effective 9/1/2016 ONLY the last 4 digits will be stored for new transactions.  All existing full credit card numbers stored in the system will be removed by September 16. For merchant using … Continue reading “Important data storage change”