Degraded Performance Issues 11/21

Important note for customers who use as the payment gateway.

Starting at 8:35am today had several issues with their API calls which resulted in errors and time outs for customers who tried to process credit cards with  As of 1:27pm Pacific time had resolved these issues.  We urge merchants who use to check your transactions in the portal from between 8:35am and 1:27pm pacific time on 11/21 for any duplicate orders or orders with payments that StoreSecured did not receive notice of.  Please note that during this time many attempts to charge customer credit cards were met with a timeout message or an error from and thus StoreSecured does not know the final status of those charges.

For further information please see the status page at or contact