Two important changes are coming for attributes effective 4/22 1) Attribute price difference display option 2) Price difference with discount percentage These changes are a result of merchant feedback and will automatically be updated in all stores effective 9pm PST on Friday 4/22. Details for each feature change along with examples are provided below. Please contact us via support request for any questions. Attribute Price Difference Display Option Currently items with price differences are displayed in a dropdown … Continue reading “Attribute Changes Coming 4/22”
Support Hours Change
Posted on March 14, 2011Categories Important Changes, Notices Leave a comment on Support Hours ChangeEffective Monday March 21st StoreSecured will be increasing our live chat support hours. NEW live chat hours Monday-Thursday 4:00am-8:00pm Friday 4:00am-5:30pm OLD live chat hours Monday-Friday 6:00am-8:00pm This change is based on newly updated statistics regarding the hours that are the busiest for store management.
Item Attribute Sku changes coming
Posted on February 9, 2011Categories Important Changes Leave a comment on Item Attribute Sku changes comingBeginning on February 14th, StoreSecured will be changing that way that we handle items with attribute skus defined. Currently these skus are only displayed in a special attribute sku column on the order details pages and are never exported or stored anywhere else. Beginning on February 14th the attribute sku if it exists will be appended to the item sku for purchases. For example if you have an item with sku Wagon and attributes for colors Red and Black with … Continue reading “Item Attribute Sku changes coming”
SmarterMail Upgraded
Posted on September 25, 2010Categories Important ChangesStoreSecured has upgraded our mailserver from SmarterMail 6.5 to SmarterMail version 7.1 SmarterMail 7.1 has an improved webmail interface and additional functionality. You can read more about the new features by following the link below.New Features
New Features Added (Shipping Coupons)
Posted on March 22, 2010Categories Features, Important ChangesCoupons To all merchants who have requested shipping coupons, we are happy to report that they are now available. To add a shipping coupon Visit Marketing–>Coupons–>Add Add a coupon as you would normally but under Discount Available on, choose Shipping as the type Pick the shipping methods that the discount should apply to Hit Save The coupon can now be used at checkout just like a regular coupon. **Note that shipping coupons are ONLY valid for merchants using the NEW … Continue reading “New Features Added (Shipping Coupons)”
Item Edit Default Page Changed
Posted on February 13, 2010Categories Important ChangesThe default selection for the item edit pages has been updated. The new item edit pages are now the default selection for all stores. The old item edit, add, import pages will be available at Inventory–>Items–>Old Item Pages until March 13th, 2010, after that time we will no longer support the old item pages. Please take a moment to familiarize yourself with the new pages if you have not yet done so. This change was made in accordance with the … Continue reading “Item Edit Default Page Changed”
Important: Item Edit Page Transition
Posted on January 15, 2010Categories Important Changes, NoticesImportant Note: Support for the old item pages will be removed effective March 13th. As a first step the new item pages will become the default as of February 13th. During this transition time the old item edit pages will still be available temporarily for those who wish to continue using them for another month before transitioning. We recommend that all merchants begin using the new item pages as soon as possible to begin familiarizing yourself with them and how … Continue reading “Important: Item Edit Page Transition”
Using the new Search
Posted on December 10, 2009Categories Features, Important Changes Leave a comment on Using the new SearchTo activate the search go to the view/edit screen and click on the Search link at the top right side of the page as shown in figure 1 below. Figure 1 When you click on the Search link a search area will appear. Figure 2 shows the search screen. Figure 2 The search box is customized for each screen and will show a dropdown menu with all of the different fields that you can search on. Select the field to … Continue reading “Using the new Search”
User Defined Fields
Posted on November 23, 2009Categories Features, Important Changes Leave a comment on User Defined FieldsUser defined fields are used for questions that don’t have a predefined list of choices but require customer input. For example user defined fields can be used to ask the customer for a name to be used for personalization of an item, date of birth etc. The user defined field name is shown to the customer above the textbox where the user can enter their information. This is used to explain what the customer should enter into the field. Enter … Continue reading “User Defined Fields”
Using Settings to show/hide fields
Posted on November 20, 2009Categories Features, Important Changes Leave a comment on Using Settings to show/hide fieldsSeveral pages have a settings link at the top right as indicated in the Figure 1. The Settings link can be used to enable/disable various fields on the add/edit screen depending on your personal usage. You can enable the fields you regularly use and disable those that you do not use. This is normally a one-time action where you setup the page to show those fields that you will be using or hide those fields that you will not be … Continue reading “Using Settings to show/hide fields”