Item Pages Reverted

Posted on February 16, 2010Categories Notices

Due to merchant feedback regarding the slow speed of the new item pages we have temporarily reverted back to the older style item pages.  StoreSecured development staff is working to speed up the page significantly before the page is again set as the default for editing/adding items. In the meantime please feel free to pass along any other feedback from your experience working with the new item pages.  As always we love to hear from our customers.  These pages are … Continue reading “Item Pages Reverted”

Contest Winners Announcement

Posted on February 1, 2010Categories Notices

Thank you to everyone who entered our contest for free service.  We loved reading all of the great reviews.  Unfortunately only 2 stores can win. The winners, by random draw are… 1st Place, 1 year free service http://www.sunglassescheaper.com/ 2nd Place, 1 month free service http://scheherezadeimports.com/ The winners will be contacted via email and free service will be credited to their accounts.

Important: Item Edit Page Transition

Posted on January 15, 2010Categories Important Changes, Notices

Important Note: Support for the old item pages will be removed effective March 13th. As a first step the new item pages will become the default as of February 13th.  During this transition time the old item edit pages will still be available temporarily for those who wish to continue using them for another month before transitioning. We recommend that all merchants begin using the new item pages as soon as possible to begin familiarizing yourself with them and how … Continue reading “Important: Item Edit Page Transition”

Important PCI Question Reminder

Posted on January 6, 2010Categories NoticesTags

Reminder As part of StoreSecured’s PCI Compliance as a service provider we are now required to track the bank that each of our merchants uses to process credit card transactions. Therefore we are asking all merchants to please submit this information before February 1st Email To: bank@storesecured.com Subject: Processing Bank Body: Your store id and the processing bank name How do I know who my processing bank is? This information should be on the merchant statement that you receive each … Continue reading “Important PCI Question Reminder”

Important PCI Question for all stores

Posted on December 16, 2009Categories Notices

As part of StoreSecured’s PCI Compliance as a service provider we are now required to track the bank that each of our merchants uses to process credit card transactions. Therefore we are asking all merchants to please submit this information at your convenience. Email To: bank@storesecured.com Subject: Processing Bank Body: Your store id and the processing bank name How do I know who my processing bank is? This information should be on the merchant statement that you receive each month.  … Continue reading “Important PCI Question for all stores”

Christmas Holiday Support Hours

Posted on December 14, 2009Categories NoticesTags ,   Leave a comment on Christmas Holiday Support Hours

StoreSecured support will be operating on a limited schedule for the Christmas and New Year Holidays.  Please view the holiday support hours below. All times are local California Pacific Time Live Chat Mon Dec 21 7:00am – 7:00pm Tue Dec 22 7:00am – 7:00pm Wed Dec 23 7:00am – 7:00pm Thu Dec 24 7:00am – 3:00pm Fri Dec 25 Closed Mon Dec 28 7:00 – 3:00pm Tue Dec 29 7:00 – 3:00pm Wed Dec 30 7:00 – 3:00pm Thu Dec … Continue reading “Christmas Holiday Support Hours”

Thanksgiving Support Hours

Posted on November 21, 2009Categories NoticesTags ,

StoreSecured support will be operating on a limited schedule for the Thanksgiving Holiday.  Please view the holiday support hours below. All times are local California Pacific Time Live Chat Mon Nov 23 Normal Tue Nov 24 7:00am-8:00pm Wed Nov 25 7:00am-8:00pm Thu Nov 26 8:30am-2:30pm Fri Nov 27 8:30am-2:30pm Phones Mon Nov 23 Normal Tue Nov 24 8:00am-1:00pm Wed Nov 25 8:00am-1:00pm Thu Nov 26 Closed Fri Nov 27 Closed   Thankyou to all of our customers for your continued … Continue reading “Thanksgiving Support Hours”

Statistics Reset to 10/16 temporarily

Posted on October 21, 2009Categories Notices

An error was detected in the statistics compilation for Oct 17th.  Statistics for all stores have been set back to Oct 16th and we are currently recompiling all statistics up to the current date.  Please bear with us, we expect this will take until the end of the day today to complete.  After that time all statistics will be available.