Category: Scheduled Maintenance Notices

Maintenance was completed successfully at 1:15am PDT 9/5/2009.  All websites are back online and operating normally at this time. No changes were made as part of this maintenance.

Please note the following scheduled maintenance notice affecting all StoreSecured merchants Date and Time Friday 9/4/09 9:00PM PST Duration 3-4 hours What will be affected Stores Manage Interface What will my customers see? A maintenance message will be displayed to shoppers. What is being done? We will be applying updates to the database server

Please note that as part of the maintenance last night the email server was moved to a new ip address. For most people this change was transparent. A few merchants however are reporting problems and appear to still be connecting to the old servers which are not valid. If you are experiencing any problems with connecting to retrieve your email please try to use any of the following alternate server addresses to connect. http://mail.storesecured.com (primary name) http://mail2.storesecured.com (alternate name) http://mail10.storesecured.com … Continue reading “Email Server Moved”

Scheduled maintenance was completed as of 3/28/2009 at 1:30am PST. At approximately 8:40am this morning we detected and corrected an error which had been occurring since the maintenance was completed. This error caused several orders between 1:30am and 8:30am PST processed by certain payment processors to not get completed correctly, ie the customer was charged but the order was not marked as completed. Please look at your gateway transactions during this period and manually mark any orders as completed and … Continue reading “3/28 Maintenance Update”

Please note the following scheduled maintenance notice Date and Time Friday 3/27 10:00pm PST Duration 2-3 hours, all services will be down for different periods of time within this block. As soon as maintenance is done on a particular area service to that area will be restored. We expect maintenance on the mail and ftp to be very minimal What will be affected Stores Manage Interface Mail FTP What will my customers see? A maintenance message will be displayed to … Continue reading “Scheduled Maintenance 3/27”

The scheduled maintenance from 3/5/2009 has been completed successfully. All sites displayed a maintenance message from 8:00pm PST until 9:26pm PST. At 9:26pm PST all services were restored and are now running as normal.

Starting at Thursday 3/5/2009 8:00pm PST What will be affected All sites and the admin areas What will show instead? A maintenance message will be displayed How long will it last? We expect the maintenance to last approximately 1-2 hours. What will be done? Database and windows updates will be installed. Messages We apologize for the late notice and earlier then normal maintenance timeframe. This maintenance is necessary to ensure that all sites continue to operate smoothly and must be … Continue reading “Emergency Scheduled Maintenance Tonight 3/5 8:00pm PST”

Scheduled maintenance began at 9:00pm PST this evening and was completed at 10:10pm PST. All database upgrades were performed as required and all sites are operating as normal.

Maintenance is scheduled for this friday 1/9/09 at 9:00pm PST.  This maintenance is scheduled to last approximately 2-4 hours.  During this time all sites will show a maintenance message. FTP and Email will continue to operate as normal during this time. A database update will be implemented.  No new features or changes will be implemented during this maintenance.