Category: Uncategorized

Effective June 16th, 2018, StoreSecured will be turning off our support for TLS 1.0.    We are doing so to comply with the latest PCI standards which require that support for TLS1.0 is disabled by June 30, 2018 at the latest.   Potential Issues Please note that if you or your clients have very old browsers this may mean that you are no longer able to use the StoreSecured website’s in secure mode unless the browser is upgraded. How to check … Continue reading “PCI Compliance and TLS 1.0 Update”

Important note for customers who use Authorize.net as the payment gateway. Between approximately 9:30am and 12:30pm today 8/15, Authorize.net had several periods of slowness and errors with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net.  We urge merchants who use Authorize.net to check your transactions in the Authorize.net portal that occurred during this time for any duplicate orders or orders with payments that StoreSecured did not receive notice … Continue reading “Authorize.net Performance Issues 8/15”

The maintenance has been completed. All sites and services are running as normal. Any questions or comments please send an email to support@storesecured.com

We now support the ability to show a shopper their most recently viewed items on the view cart page.  There is also a new linkable page recently_viewed_items.asp that will show a shoppers entire list of most recently viewed items. The recently viewed items page can be added to any navigation bar or as a manual link. To enable the recently viewed items to appear on the view cart page go to General–>Cart Settings Find the field labelled Show Recently Viewed Items … Continue reading “New Feature: Recently Viewed Items”

StoreSecured has launched a brand new help system for our clients.  This system will combine our previous support requests, email, chat and knowledge base into one unified tool.  All support going forward will be done through the new system. You can access the help system several ways: Click on the Get Help Button at the top of the store management interface (takes you to thehelp home page already logged in) Go to My Account–>Support Requests–>View/Edit (takes you to a list … Continue reading “New Help System”

Important information for merchants who using USPS real time rates.   Effective Saturday night USPS changed the rate names for several of their standard services.  If you are excluding USPS rate names from display and using USPS real time rates you may need to update your exclusions for the new names.

To all of our merchants who have had the chance to speak to support via phone or even chat you may have come to know and love Cheryl.  I am sad to report that Cheryl passed away in her home early this week of apparently natural causes.   Cheryl worked diligently to provide excellent support to all merchants of StoreSecured.  She considered many of our merchants to be her friends.  She was a hard worker, a great friend and she will … Continue reading “In Loving Memory of Cheryl”