At approximately 1:00pm PST one of the StoreSecured servers required an emergency reboot in order to properly function. The reboot took approximately 15 minutes (due to a long update being applied at restart) and during this time all customer facing sites and the manage backend showed an error message about being unable to connect to the database.
As of approximately 1:15pm PST all sites and the backend are again operating as normal.
We are currently investigating the cause of the needed reboot. We are sorry for any inconvenience this may have caused.
Happy Holidays from the StoreSecured Team