From March 8th-March 26th support will be open modified hours. Regular support hours will resume after March 26th. Modified Hours (March 8th-March 26th) Phone 7:00am – 1:00pm Mon – Fri Chat 7:00am – 6:00pm Mon – Fri Regular Hours (resumed after March 26th) Phone 8:30am – 2:30pm Mon – Fri Chat 6:00am – 8:00pm Mon – Fri All times are Pacific. Support requests and emails can always be submitted 24 hours a day.
Item Pages Reverted
Posted on February 16, 2010Categories NoticesDue to merchant feedback regarding the slow speed of the new item pages we have temporarily reverted back to the older style item pages. StoreSecured development staff is working to speed up the page significantly before the page is again set as the default for editing/adding items. In the meantime please feel free to pass along any other feedback from your experience working with the new item pages. As always we love to hear from our customers. These pages are … Continue reading “Item Pages Reverted”
New Imports Added for Item Quantity and Attributes
Posted on February 15, 2010Categories Features4 new imports/exports have been added: Attribute Import/Export Allows the import of attributes for all items with the ability to set any criteria that you can set from the attribute edit screen. Also includes the export of all attributes. Item Quantity Update Import Item Attribute Quantity Update Import Item Attribute Intersection Quantity Update Import The quantity update imports allow the merchant to change the existing quantity in stock by adding or removing items. This is helpful in cases where you … Continue reading “New Imports Added for Item Quantity and Attributes”
Presidents Day Holiday Support Hours
Posted on February 14, 2010Categories NoticesStoreSecured will be operating on a limited schedule for the Presidents Day Holiday, Monday February 15th. Phone support will be closed Live Support open 7am-4pm PST Normal support hours will resume on tuesday February 16th.
Item Edit Default Page Changed
Posted on February 13, 2010Categories Important ChangesThe default selection for the item edit pages has been updated. The new item edit pages are now the default selection for all stores. The old item edit, add, import pages will be available at Inventory–>Items–>Old Item Pages until March 13th, 2010, after that time we will no longer support the old item pages. Please take a moment to familiarize yourself with the new pages if you have not yet done so. This change was made in accordance with the … Continue reading “Item Edit Default Page Changed”
Order Details Page Enhancements
Posted on February 10, 2010Categories FeaturesThe following enhancements were recently added to the order details page for store admins: Added the ability to click on the customer id on the order details page to go directly to the customer edit screen Added the ability to click on the customers shipping email to compose an email Added search orders by item name and item sku
New Feature for Shipping
Posted on February 9, 2010Categories FeaturesShipping can now be calculated based on the number of items in the order. For example $5 per item. Customer orders 4 items at $5 per item for shipping. Total shipping cost would be 4 items x $5 = $20. In addition we have added the ability to add rules based on the number of items. For example 0-5 items shipping cost is $10, 6-10 items shipping cost is $15 and so on. All other rules and fees for shipping … Continue reading “New Feature for Shipping”
Contest Winners Announcement
Posted on February 1, 2010Categories NoticesThank you to everyone who entered our contest for free service. We loved reading all of the great reviews. Unfortunately only 2 stores can win. The winners, by random draw are… 1st Place, 1 year free service http://www.sunglassescheaper.com/ 2nd Place, 1 month free service http://scheherezadeimports.com/ The winners will be contacted via email and free service will be credited to their accounts.
Added New Edit Screen for Attribute Intersection Quantity
Posted on January 28, 2010Categories FeaturesThere is now a new way to edit the quantity in stock for your Attribute Intersection Quantities. Previously the only way to change the quantity in stock was via an import, you can now edit these quantities via an Edit screen. To access this feature visit Inventory–>Items–>Attribute Intersection–>View/Edit. For more details on the Attribute Intersection Quantity and what it is and how it works please visit the following link Important Notes: Adding new intersection quantities can still only be done … Continue reading “Added New Edit Screen for Attribute Intersection Quantity”
Reminder: One week left to win free yearly service
Posted on January 25, 2010Categories NoticesJust a reminder that the last day to enter the contest for one year of free service is January 31, 2010. Don’t miss out on your chance for a Free Year of Service at Storesecured! For full contest information please click here